1. Overview
At YIG Academy (operated by DANSAMPSON LIMITED), we stand behind the quality of our courses and training programs. This Refund Policy explains the conditions under which refund requests will be considered.
30-Day Money-Back Guarantee
If you implement the strategies taught in your enrolled program and do not see measurable progress within 30 days, you may request a refund. Refund requests must be submitted with proof of implementation.
2. Eligibility for Refund
To be eligible for a refund, you must meet ALL of the following criteria:
- The refund request must be submitted within 30 days of your original purchase date
- You must provide proof that you have implemented the strategies and systems taught in the course
- You must have completed at least 80% of the course materials
- You must demonstrate that you applied the methods consistently over the 30-day period
3. Non-Refundable Items
The following items are non-refundable under any circumstances:
- One-on-one coaching sessions that have already been delivered
- Downloadable bonus materials that have been accessed
- Lifetime community access fees once accessed
- Courses purchased more than 30 days prior to the refund request
4. How to Request a Refund
To submit a refund request, please follow these steps:
- Send an email to support@yigacademy.com with the subject line "Refund Request"
- Include your full name, email address used during purchase, and order details
- Provide proof of course completion and implementation (screenshots, evidence of effort, etc.)
- Briefly explain why you are requesting a refund
5. Refund Processing
Refund requests are reviewed within 7-14 business days of receipt. Approved refunds will be processed using the original payment method used for the purchase. Please allow up to 14 additional business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
6. Partial Refunds
In some cases, we may offer partial refunds at our discretion based on the specific circumstances of the request. Partial refund decisions are final.
7. Chargebacks
We strongly encourage students to contact us directly before initiating a chargeback with their bank or payment provider. Unauthorized chargebacks may result in permanent account suspension and loss of access to all purchased materials.
8. Course Cancellation by YIG Academy
In the rare event that YIG Academy cancels a course or program before completion, enrolled students will receive a full refund of any amount paid, regardless of the time elapsed since purchase.
9. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date. The policy in effect at the time of your purchase will apply to your refund request.
10. Contact Us
For any questions about this Refund Policy or to submit a refund request, please contact us at:
Email: support@yigacademy.com
Company: DANSAMPSON LIMITED